something not
working? tell us.

get in touch

Email hello@saddybabu.com and a real person reads it. We aim to reply within two business days.

It helps to include the email address on your account, what you were doing when it went wrong, and your device — but write as much or as little as you like.

your membership

Bought in the app? Your membership is billed through your Apple ID, so it’s managed on your device: open Settings, tap your name, then Subscriptions, and choose soma reset. You can cancel there at any time, and you keep access until the period you’ve paid for ends.

Bought on the website? Open the Me tab and use manage membership to update your card or cancel.

Cancelling stops the next payment — it doesn’t delete your account or anything you’ve written.

restoring a purchase

New phone, or reinstalled the app? Open the membership screen and tap restore purchases. Make sure you’re signed in to the same Apple ID you bought with, and to the same soma reset account.

trouble signing in

Use forgot password and we’ll email you a six-digit code. If the email hasn’t arrived in a few minutes, check your spam folder — then email us and we’ll sort it out.

If you signed up with Apple, use continue with apple rather than a password.

deleting your account

You can delete your account and everything in it from the Me tab, or by emailing us. It can’t be undone.

Deleting your account does not cancel a paid membership — cancel that first, using the steps above, or you’ll keep being billed.

a note on what this app is

soma reset is an education and self-practice tool. It isn’t therapy, medical care, or a crisis service, and it doesn’t diagnose or treat anything.

If you’re in danger or in crisis, please contact your local emergency number. In Australia that’s 000, and Lifeline is on 13 11 14, any hour.